How to Charge Correctly

Charging with USB C cable: Connect the USB C cable to a power source in order to charge both earbuds and charging case.

• Charging Case:

Charging in Progress: The case’s digital display number flash from 1 to 100.

Fully Charged: The case’s digital display number will show 100.

• Earbuds:

Charging in Progress: The earbud indicator light is red and the charging case’s digital display bars will gradually increase from the first to the fourth.

Fully Charged: The red indicator light on the earbuds will disappear and the charging case’s digital display columns will disappear.

Without a USB C cable: The charging case charges the earbuds without connecting to a power source.

• Charging Case:

Charging in Progress: The digital display number will decrease from 100.

Charging Complete: The digital display numbers will disappear.

• Earbuds:

Charging in Progress: The earbud indicator light will be red and the charging case’s digital display bars will increase from the first to the fourth.

Fully Charged: The red indicator light on the earbuds will disappear and the charging case’s digital display columns will disappear.

Power on:

Method 1: Take the earbuds from the charging case, they will turn on automatically and enter into pairing mode.

Method 2: When the earbuds are powered off, press and hold both earbud buttons for 3 seconds.(The indicator lights on the both earbuds will turn blue for 1 second).

Power off:

Method 1: Put the earbuds back into the charging case.(The earbuds’ indicator lights will turn red)

Method 2:When the 2 earbuds are powered on, press and hold both earbud buttons for 5 seconds.(The indicator lights on both earbuds will turn red for 1 second).

Functions	Operations on the place of logo “RZ” button
Play/Pause a song	Click Once         (of any Earbud “RZ” button)
Next Track	Long Press 1s          R Earbud “RZ” button
Previous Track	Long Press 1s          L Earbud “RZ” button
Answer/End a Call	Click Once         (of any Earbud“RZ” button)
Reject an incoming call	Long Press 1s      (of any Earbud“RZ” button)
Activate Siri	Quick Double Click (of any Earbud“RZ” button)

 

Functions	Operation on Separate volume +/- button
Volume +	Click Once         (of any Earbud + button)
Volume –	Click Once         (of any Earbud – button)
Next Track	Long Press 1s      (of any Earbud + button)
Previous Track	Long Press 1s      (of any Earbud – button)

• My phone has paired with other bluetooth devices, but can’t pair with our earbuds, why ?

A: There are limitations on the number of Bluetooth pairings for various mobile phones. Some phones limit pairing to only three Bluetooth devices at a time, while others limit it to two Bluetooth devices at a time. Therefore, if you discover that your earphones cannot be paired with your phone while other devices can, try forgetting the names of other pairings on your phone first. Then try to search our earbuds model to pair. This may solve the problem

• Why can I pair the earbuds with my phone, but not with my PC?

A: Have you let the earbuds pair with different devices , like your phone, your computer , you tv ?

If yes, you need to forget the last paired devices, or close all the paired device bluetooth.

because the earbuds will automatically connect to the last paired device the next time you use them. You must end that connection before a new connection can be made.

after you end the connection, take the earbuds from the case, you can notice one earbud flashes red and blue light, the other one flashes blue light.

then open the device that you want to pair, to search and click the pairing model A12. it will help you solve the problem.

• Q: How do i Adjust the Volume ? the volume is a little low ?

A: After you pair the 2 earbuds with your phone.

First, If your phone is IOS SYSTEM, Please Click Once of any Earbud “+” button.

Second, If your phone is Android SYSTEM, Please Firstly Click Once of any Earbud “+” button, then Add up the Volume by Your phone.

Because iPhone and Android have different system protocols, so the control procedures are different.